Terms of service

Terms of Service

Effective Date: June 27, 2026

Welcome to Haddi Collection. These Terms of Service ("Terms") govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to be bound by these Terms.

1. About Us

Haddi Collection is an online store based in Pakistan offering customized and personalized products.

Website: https://haadicollection.store/

Email: haadicollection74@gmail.com

2. Acceptance of Terms

By using our website or placing an order, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.

  • You agree to comply with these Terms.

  • You will provide accurate and complete information when placing orders.

3. Customized Products

Most products sold by Haddi Collection are made according to the customer's requested design, text, images, colors, or specifications.

Customers are responsible for reviewing all customization details before confirming an order. We are not responsible for errors resulting from incorrect information submitted by the customer.

4. Pricing and Payments

  • All prices are displayed in Pakistani Rupees (PKR) unless otherwise stated.

  • Prices may change without prior notice.

  • Orders will only be processed after payment confirmation or according to the selected payment method.

  • We reserve the right to cancel any order due to pricing errors, suspected fraud, or product availability.

5. Order Acceptance

After you place an order, you will receive an order confirmation. This does not guarantee acceptance of your order.

Haddi Collection reserves the right to refuse or cancel any order for reasons including:

  • Incorrect pricing

  • Product availability

  • Suspected fraudulent activity

  • Violation of these Terms

6. Order Changes and Cancellation

Because customized products enter production quickly, changes or cancellations are only possible before production begins.

Once production has started, orders cannot be modified or canceled.

7. Shipping and Delivery

We aim to process and deliver orders within the estimated timeframe provided.

Delivery times are estimates and may be affected by:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Other circumstances beyond our control

Haddi Collection is not responsible for delays caused by third-party courier services.

8. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customized products cannot be returned or refunded unless they arrive damaged, defective, or incorrect due to our error.

9. Intellectual Property

All content on this website, including:

  • Logos

  • Product designs

  • Images

  • Graphics

  • Text

  • Branding

is the property of Haddi Collection unless otherwise stated and may not be copied, reproduced, or distributed without our written permission.

Customers must only upload images, logos, or designs that they own or have permission to use. Haddi Collection is not liable for copyright infringement resulting from customer-submitted content.

10. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Upload harmful, offensive, or illegal content.

  • Attempt to interfere with the security or operation of the website.

  • Misuse our services or engage in fraudulent activities.

11. Limitation of Liability

To the maximum extent permitted by law, Haddi Collection shall not be liable for:

  • Indirect or consequential damages.

  • Loss of profits or business.

  • Delivery delays caused by third parties.

  • Customer errors in customization details.

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information for order processing, customer support, and service improvement.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts in Pakistan.

14. Changes to These Terms

Haddi Collection reserves the right to update or modify these Terms of Service at any time without prior notice.

Any updates will become effective immediately upon being published on our website.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Haddi Collection

Website: https://haadicollection.store/

Email: haadicollection74@gmail.com

We aim to respond to all customer inquiries within 24–48 business hours.